Shipping Coverage
- We provide shipping across India.
- Your product will be shipped directly to your doorstep.
- Delivery is available to most serviceable locations within India.
Delivery Time
- Standard delivery time is 5–7 business days from the date of order confirmation.
- Delivery timelines may vary slightly due to location, logistics constraints, or unforeseen circumstances.
Self Pickup / Store Collection
Customers may also choose to collect the product in person from our store.
Pickup Timings:
🕒 11:00 AM to 7:30 PM
📅 Monday to Saturday
ID Proof Requirement for Self Pickup
If you opt for store pickup, please carry a photocopy of any one of the following valid photo ID proofs:
- PAN Card
- Driving License
- Passport
- Voter ID Card
If someone other than the customer comes to collect the product, their photo ID proof will also be required.
Customer Verification
- Our customer service team may contact you on 8234042231 for additional verification or information, if required.
- This step is taken to ensure secure and accurate delivery.
Cancellation Policy
Sapna Shri Jewellers does not encourage order cancellations once an order is placed. However, cancellations may be considered under the following conditions:
- The same customer places duplicate orders for the same product and quantity within 24 hours.
- A cancellation request is made within 12 hours of placing the order.
❗ Cancellation requests will not be entertained once the order has been shipped.
Returns & Exchange Policy
- Customers (or their authorized representatives) are expected to verify the product at the time of delivery.
- Returns are not accepted under any circumstances. Customers are advised to place orders carefully.
Exchange Policy
- Exchanges are allowed within 7 days from the delivery date.
- The item can be exchanged for another product of equal or higher value.
- Any price difference must be paid by the customer.
For exchange-related assistance, please contact us at:
📞 8234042231
Guarantee & Authenticity
- All products sold by Sapna Shri Jewellers are guaranteed to be authentic.
- We do not take responsibility for the authenticity of products not purchased directly from us.
Contact Us
For any questions related to shipping, delivery, cancellation, or exchanges, please contact:
Sapna Shri Jewellers
📞 8234042231
By placing an order with Sapna Shri Jewellers, you agree to the terms outlined in this Shipping Policy.